RETURN / REFUND POLICY

Last updated 10/11/2022

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within 60 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at Ninurta.ag@gmail.com to obtain a Return Merchandise Authorization (RMA) number and further instructions.

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

Please Note

 

     ●     A 10% restocking fee may be charged for all returns that are not determined to be defective.     

    

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

844-646-8782

Ninurta.ag@gmail.com